Drive innovation as a Microsoft Copilot Premium Engineer with AXIS Capital! In this role, you will be instrumental in optimizing the AI platform's performance in a hybrid work setting, focusing on operational efficiency and value delivery.

At AXIS Capital, your role will be pivotal in supporting Microsoft Copilot Premium capabilities. Collaborate with cross-functional teams to ensure readiness and governance while handling complex technical challenges. This position values your analytical skills in recommending process improvements that enhance service outcomes and drive success across the organization.

Key Responsibilities:
• Troubleshoot and resolve complex operational issues
• Coordinate with Security, Identity, and Compliance teams




• Manage end-to-end incident resolution and root cause analysis
• Optimize Copilot enablement processes and lifecycle management
• Develop and share documentation and operational knowledge

Requirements:
• Proven experience (2+ years) with Microsoft 365
• Hands-on knowledge of Copilot's functionalities
• Robust analytical and technical problem-solving skills
• Working knowledge of governance controls
• Experience with IT service management frameworks

Contribute your skills with AXIS Capital and advance our Copilot capabilities.
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📌 Microsoft Copilot Premium Engineer AXIS (Nova Scotia)
🏢 AXIS (AXIS Capital)
📍 Nova Scotia