Empower clients to succeed with Aramark as a Bilingual Client Success and Systems Specialist. Combine customer service and technical expertise to enhance user adoption and satisfaction.

In this vital role, you will deliver exceptional support as a Bilingual Client Success and Systems Specialist. You’ll engage with clients, facilitate user training, and provide technical support to ensure productive use of our proprietary platforms. Essential skills include troubleshooting, relationship management, and system administration to optimize client interactions.

Key Responsibilities:
• Provide first-level support to internal and external users
• Troubleshoot issues and escalate when necessary
• Deliver training and support via phone, online,



or in person
• Maintain database accuracy and user profiles
• Conduct user acceptance testing for system upgrades

Requirements:
• Minimum three years in IT help desk or customer service
• Strong attention to detail for database management
• Critical thinking skills for user assessments
• Fluent in English and French
• Above average computer skills including MS Office

Elevate customer experiences and drive user engagement in this impactful role at Aramark.
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📌 Bilingual Client Success Specialist at Aramark (Ontario)
🏢 Aramark Canada
📍 Ontario