Lead customer satisfaction initiatives at Flex-N-Gate as a Customer Service Manager. Elevate shipping processes and enhance team performance in this vital role.

Flex-N-Gate, a top supplier for the automotive industry, is seeking a Customer Service Manager with strong organizational skills. This position entails developing customer service policies, handling inquiries, and ensuring operational excellence. You will monitor shipping goals and establish priorities while providing coaching and training to team members.

Key Responsibilities:
• Maintain and achieve established shipping goals
• Review and resolve operational issues for efficiency
• Establish priorities and coordinate shipping activities
• Conduct on-the-job training and performance evaluations
• Ensure compliance with customer shipping instructions

Requirements:
• Post-secondary education or equivalent experience
• 5 years in a Tier 1 supplier role
• Solid communication and organizational skills
• Proficiency in Microsoft Office and databases
• High analytical and troubleshooting capabilities

Drive exceptional customer service and operational performance at Flex-N-Gate.
#J-18808-Ljbffr

📌 Customer Service Manager at Flex-N-Gate (Ontario)
🏢 Flex-N-Gate
📍 Ontario