Take the lead as an Account Director at DEPT® focusing on operational success and client management across North America. This role combines teamwork and client engagement in a hybrid work environment.

As part of DEPT®'s Global Studios team, you will manage operational functions for embedded accounts in Toronto and beyond. Your role will demand a proactive approach in client servicing while ensuring efficient onboarding and team integration. With your ability to foster strong client connections, you will oversee contract management and operational compliance.

Key Responsibilities:
• Ensure revenue protection through effective client management
• Act as primary operations lead for North American accounts
• Collaborate on recruitment and integration of talent




• Define and implement operational processes for expansion
• Identify growth opportunities within existing accounts

Requirements:
• Experience in a digital agency or consultancy environment
• Strong resource management and SOW structuring skills
• Proven ability to build client relationships and resolve issues
• Highly organized with a focus on effective delivery
• Thrives in rapid-paced, structured settings

Shape client satisfaction and operational effectiveness at DEPT® by leading from Toronto.
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📌 Account Director - Operations at DEPT® (Ontario)
🏢 DEPT
📍 Ontario