Step into a leadership role as our Team Lead, guiding an energetic team while enhancing customer experiences in a dynamic setting. Your expertise will ensure both operational excellence and guest satisfaction.

In this vital position, you will report directly to the Store Leader and be the key link between customers and staff. Your role will encompass leading team shifts, resolving customer inquiries, and maintaining operational flow. With a focus on coaching and supporting staff, you will ensure every visit at our entertainment venue is remarkable.

Key Responsibilities:
• Ensure smooth daily operations throughout your shift
• Resolve customer and employee concerns promptly
• Foster a collaborative and positive work workplace




• Oversee payment processing and inventory management
• Communicate maintenance needs and track inventory

Requirements:
• 1–2 years of relevant leadership or service experience
• High School Diploma or equivalent
• Open availability for evenings and weekends
• Competent with Microsoft Office and operational systems
• Excellent interpersonal skills and a customer-focused mindset

Guide your team to extraordinary results while making every guest feel special.
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📌 Team Lead for High-Volume Operations (Quebec City)
🏢 Activate Games
📍 Quebec City