About the Role Mercor is partnering with a leading AI lab to train frontier models on high-quality insurance reasoning data. We're hiring Senior Multiline Claims Examiners to design realistic claim-handling scenarios, evaluate model outputs against established claims standards, and help shape how the next generation of AI reasons about coverage, investigation, evaluation, settlement, and claim resolution.
We welcome carrier examiners, desk adjusters, field adjusters, TPA professionals, and independent adjusters with experience handling property, auto, casualty, or specialty P&C; claims.
What You'll Do Design realistic claims scenarios involving first notice of loss, coverage verification, investigation, documentation, reserving, damage evaluation, negotiation, settlement, subrogation, salvage, and closure
Create work products such as claim action plans, coverage analyses, investigation requests, evaluation summaries, settlement recommendations, and insured communications
Write "golden" reference responses at experienced claims-professional quality
Grade AI-generated responses against structured rubrics for factual accuracy, policy application, claim-handling judgment, and procedural completeness
Identify premature conclusions, missing investigative steps, unsupported valuations, improper communications, and failures to distinguish covered damage from excluded or unrelated loss




Provide written feedback the research team uses to improve model behavior
Participate in onboarding office hours and calibration sessions
You’re a Good Fit If You Have 2+ years of qualified P&C; claims handling, adjusting, or examining experience
Have independently handled claims in at least one area, such as property, auto physical damage, bodily injury, general liability, commercial casualty, catastrophe, or specialty claims
Understand the claim lifecycle from intake and investigation through evaluation, resolution, recovery, and closure
Can read and apply policy language to claim facts while recognizing when escalation is required
Demonstrate excellent written analysis, balanced judgment, and high attention to detail
Can distinguish ordinary claim adjudication from complex coverage, litigation, regulatory, and actuarial work
Bonus Qualifications AIC, CPCU, SCLA, or comparable insurance designation
Multiline or multistate claims experience
Catastrophe, represented bodily injury, litigation, subrogation, SIU, or large-loss exposure
Experience supervising independent adjusters, experts, vendors, or defense counsel
Active or previously held adjuster license
Role Highlights Minimum 20 hours per week (ideally 40+)
Role starts immediately, applications reviewed on a rolling basis

#J-18808-Ljbffr

📌 Senior Claims Examiner - Multiline (Ontario)
🏢 Obsidian
📍 Ontario