Enhance customer outcomes as a Credit Risk Manager at Rogers in Calgary, Alberta. This strategic role demands a focus on innovation through analytics and collections strategies.

As part of Rogers, you will bring extensive experience in collections and credit risk to lead initiatives that connect data and technology with operational improvements. Your key responsibilities include optimizing collections strategies, developing insightful reporting, and partnering with cross-functional teams to enhance customer experiences. You will be instrumental in driving digital transformation within collections.

Key Responsibilities:
• Analyze portfolio performance and recommend improvement strategies
• Implement data-driven collections solutions across customer lifecycle




• Lead initiatives to incorporate automation and AI capabilities
• Develop dashboards and business cases for executive decisions
• Evaluate innovative collections tools and technologies

Requirements:
• Bachelor’s in Business, Finance, or related fields
• Over 5 years in collections or financial services leadership
• Expertise in regulatory compliance and collections strategies
• Solid communication and analytical abilities
• Experience with SQL, Power BI, and other analytics tools

Lead collections innovation and elevate customer satisfaction through data insights as part of Rogers’ Calgary team.
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📌 Calgary Credit Risk Manager Role (Ontario)
🏢 Rogers Bank
📍 Ontario