Bilingual Customer Operations Coordinator (French Required) Are you a bilingual customer service professional with experience managing orders in a manufacturing, distribution, or B2B environment? Our client is looking for a Bilingual Customer Operations Coordinator to join their established team in Scarborough. This is an excellent opportunity for someone who enjoys taking ownership of customer accounts, coordinating orders from start to finish, and working closely with sales, operations, and other internal teams. The organization offers a stable workplace, strong employee tenure, and opportunities to learn and grow over time. What You’ll Do In this role, you will manage customer orders and act as a key point of contact for customers across Canada and the U.S. The position is primarily email-based,



with a focus on accuracy, organization, problem-solving, and proactive customer support. Responsibilities
- Receive, enter, and manage customer orders through an ERP/order management system
- Respond to customer inquiries regarding pricing, product availability, deliveries, and order status
- Coordinate shipments and ensure customer requirements and timelines are met
- Work closely with Sales, Operations, Credit, Marketing, and other internal departments to resolve issues
- Build strong relationships with customers and provide proactive

📌 Bilingual Customer Operations Coordinator (French Required) (Toronto)
🏢 Bilingual Source
📍 Toronto