Lead customer satisfaction initiatives as the Customer Service Manager at Flex-N-Gate, a top-tier automotive supplier. Drive operational excellence and develop effective service policies.

At Flex-N-Gate, you'll enhance customer relationships and streamline logistics processes. The ideal candidate brings strong communication, analytical skills, and the ability to resolve operational issues. You'll be instrumental in implementing training programs and ensuring exceptional service delivery while supporting a team-oriented environment.

Key Responsibilities:
• Maintain departmental shipping goals to enhance productivity
• Review reports and resolve operational problems efficiently
• Establish operation priorities and prepare schedules




• Monitor performance and conduct evaluations as required
• Ensure compliance with all shipping and safety protocols

Requirements:
• Post-secondary education or equivalent experience
• 5 years’ experience in logistics as a Tier 1 supplier
• Strong organizational and time-management skills
• Proficient in Microsoft Office and database applications
• Solid analytical and troubleshooting abilities

Utilize your expertise in logistics and customer service to contribute to Flex-N-Gate's success.
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📌 Customer Service Manager at Flex-N-Gate (Ontario)
🏢 Flex-N-Gate
📍 Ontario