Company Description
Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an in office championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.

Company Description
Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.

Job Description
Assistant Front Office Manager
Providing engaging, sincere, personalized service is one of the ways our Front Office colleagues are turning moments into memories for our guests. Showcase your interpersonal strengths as an Assistant Front Office Manager, where you will lead, train, and recognize your team in support of exceptional guest service.

Salary Range: $64,000 - $67,000 per annum, based on previous experience and education.

Job Duties Include

Consistently offer professional, friendly, and engaging service





Assist the Front Office Manager in all aspects of the department and ensure service standards are followed

Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests

Ensure proper staffing and scheduling of all Front Office colleague in accordance to productivity and guidelines

Qualifications

Service focused personality is essential

Previous experience in a similar leadership role is an asset

Prior experience working with Opera or a related system

Strong interpersonal and problem solving abilities and the ability to lead by example

Degree or Diploma in Hospitality Management is an asset

Job Perks & Benefits

Subsidized staff accommodation provided

Complimentary meal in our staff cafeteria per shift

Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide

Hotel leisure benefits including Golf/Ski passes

Additional Information
Visa Requirements
To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected].

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📌 Assistant Front Office Manager (British Columbia)
🏢 Fairmont Hotels and Resorts
📍 British Columbia