Maximize customer experiences with Hood Packaging Corporation as a Senior Customer Service Associate in Calgary, Alberta. This full time position combines order management, customer interaction, and team mentorship for a dynamic role.

Reporting to the Plant Services Manager, this role requires you to manage major and LTL accounts effectively. You will enter orders, prepare pricing, and address customer inquiries while assisting in training fellow employees. Your contributions are essential for maintaining inventory levels and ensuring delivery excellence.

Key Responsibilities:
• Efficiently prepare pricing quotations and orders
• Verify customer orders and input into scheduling systems
• Liaise with Sales for updates and problem resolutions




• Monitor production schedules against customer requests
• Process invoices and shipment confirmations accurately

Requirements:
• 3+ years customer service experience in manufacturing
• Excellent verbal and written communication skills
• Proficiency in MS Office applications
• Experience handling complex tasks
• Understanding of quality and safety protocols

Bring your expertise in customer service to grow with Hood Packaging in Calgary as a Senior Customer Service Associate.
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📌 Senior Customer Service Associate - Calgary (Alberta)
🏢 Hood Packaging
📍 Alberta