Primary role will be to provide operational, administrative, and technical support for a large-scale SD-WAN deployment project, working closely with the Project Manager, telecommunications vendors, and field technicians to ensure successful network implementations across multiple sites.

Key Responsibilities

Support the SD-WAN Project Manager in coordinating project activities, schedules, and deployment milestones.

Coordinate site surveys, equipment relocations, and installation activities with telecommunications providers (Bell and Rogers) and ITFS field technicians.

Contact Bell and Rogers technicians to confirm installation dates and times, coordinate scheduling with ITFS technicians, and provide technician contact information to facilitate successful site installations.

Maintain and update project documentation, including installation master lists, circuit details, and other project tracking records.

Develop, maintain, and enhance Power BI dashboards to provide project status reporting and progress tracking.





Troubleshoot site-specific deployment and connectivity issues, identify root causes, and engage the appropriate internal teams, vendors, or service providers for resolution.

Act as a liaison between project stakeholders, vendors, and technical teams to facilitate communication and issue resolution.

Track and manage circuit information, installation schedules, and deployment dependencies to support timely project delivery.

Provide regular status updates and reporting to project leadership and stakeholders

Pending availability, support other projects in the Technology Planning team portfolio

Core Competencies

Excellent communication and organizational skills

Intermediate to advanced experience with Microsoft suite of products (MS Office, Power BI, etc. )

Managing stakeholders and managing vendor technicians

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📌 Business Analyst - Junior (ONSITE) (Ontario)
🏢 Pathlion
📍 Ontario