(PRO) Lead IAM Specialist (Quebec City)

(PRO) Lead IAM Specialist (Quebec City)

30 Aug
|
Vaco
|
Quebec City

30 Aug

Vaco

Quebec City

You will be responsible for accurately conveying the meaning of written and spoken medical and insurance content from French to English, while ensuring that context, clinical accuracy, and meaning are preserved. You will apply comprehensive knowledge, skills, and best practices to perform assignments with precision and excellence.

What will you do?

Translate medical and insurance documentation from French to English for Life & Health Claims adjudicators and clinical team, ensuring accuracy and compliance with clinical terminology standards

Maintain translation quality through selective revision audits and identify opportunities for continuous improvement

Meet strict departmental service level agreements (SLAs) and tight turnaround times while maintaining unwavering quality standards

Research, document, and communicate medical terminology to build a comprehensive team glossary and ensure consistent translation across all claims

Exercise integrity and strictly adhere to RBCI privacy and confidentiality procedures when handling sensitive client information

Optimize the use of in-house terminology databases, reference materials, and information technology tools to enhance efficiency

Collaborate with peers and stakeholders to keep translation procedures updated and identify process improvements

Enhance partner and client experience through effective communication and strong working relationships

What will you need to succeed?

Post‑secondary degree in Translation, Linguistics, or equivalent related professional experience

Minimum 2 years of professional medical and/or insurance translation experience with documented track record

Bilingualism (English and French) required, as you will regularly do business with RBC partners and/or employees across Canada with English and French speaking needs

Fluency in French and English, written and spoken

Exceptional attention to detail and ability to identify inconsistencies and terminology issues

Ability to work effectively under pressure with tight deadlines while maintaining quality





Demonstrated ability to work collaboratively and deliver exceptional client experience

Proficiency in Microsoft Office tools (Word, Excel, PowerPoint, SharePoint)

Nice to Have

Experience with translation management systems or medical terminology databases

Familiarity with claims adjudication processes or insurance industry terminology

Knowledge of disability claims, rehabilitation terminology, or workers’ compensation processes

Strong analytical thinking and results-driven approach

Ability to quickly learn software applications

What's in it for you?

A Total Rewards program, competitive pay and high-earning potential

Flexible work/life balance options

All the tools, training, and team support you need to grow your business and career

Sophisticated RBCI software tools to boost your productivity

Job Skills

Adaptability

Communication

Copywriting

Detail-Oriented

Information Capture

Internal Communications

Long Term Planning

Proofreading

Translations

Written Communication

Pay Range
$55,000.00 - $90,000.00

Employment Type: Contract (Fixed Term)

Work hours/week: 37.5

Location
MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

Platform: INSURANCE

Application Deadline: 2026-09-04

We are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and chance for all.

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC...

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📌 (PRO) Lead IAM Specialist (Quebec City)
🏢 Vaco
📍 Quebec City

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