30 Aug
|
Vaco
|
Quebec City
You will be responsible for accurately conveying the meaning of written and spoken medical and insurance content from French to English, while ensuring that context, clinical accuracy, and meaning are preserved. You will apply comprehensive knowledge, skills, and best practices to perform assignments with precision and excellence.
What will you do?
Translate medical and insurance documentation from French to English for Life & Health Claims adjudicators and clinical team, ensuring accuracy and compliance with clinical terminology standards
Maintain translation quality through selective revision audits and identify opportunities for continuous improvement
Meet strict departmental service level agreements (SLAs) and tight turnaround times while maintaining unwavering quality standards
Research, document, and communicate medical terminology to build a comprehensive team glossary and ensure consistent translation across all claims
Exercise integrity and strictly adhere to RBCI privacy and confidentiality procedures when handling sensitive client information
Optimize the use of in-house terminology databases, reference materials, and information technology tools to enhance efficiency
Collaborate with peers and stakeholders to keep translation procedures updated and identify process improvements
Enhance partner and client experience through effective communication and strong working relationships
What will you need to succeed?
Post‑secondary degree in Translation, Linguistics, or equivalent related professional experience
Minimum 2 years of professional medical and/or insurance translation experience with documented track record
Bilingualism (English and French) required, as you will regularly do business with RBC partners and/or employees across Canada with English and French speaking needs
Fluency in French and English, written and spoken
Exceptional attention to detail and ability to identify inconsistencies and terminology issues
Ability to work effectively under pressure with tight deadlines while maintaining quality
Demonstrated ability to work collaboratively and deliver exceptional client experience
Proficiency in Microsoft Office tools (Word, Excel, PowerPoint, SharePoint)
Nice to Have
Experience with translation management systems or medical terminology databases
Familiarity with claims adjudication processes or insurance industry terminology
Knowledge of disability claims, rehabilitation terminology, or workers’ compensation processes
Strong analytical thinking and results-driven approach
Ability to quickly learn software applications
What's in it for you?
A Total Rewards program, competitive pay and high-earning potential
Flexible work/life balance options
All the tools, training, and team support you need to grow your business and career
Sophisticated RBCI software tools to boost your productivity
Job Skills
Adaptability
Communication
Copywriting
Detail-Oriented
Information Capture
Internal Communications
Long Term Planning
Proofreading
Translations
Written Communication
Pay Range
$55,000.00 - $90,000.00
Employment Type: Contract (Fixed Term)
Work hours/week: 37.5
Location
MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA
Platform: INSURANCE
Application Deadline: 2026-09-04
We are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and chance for all.
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC...
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📌 (PRO) Lead IAM Specialist (Quebec City)
🏢 Vaco
📍 Quebec City