Join Xplore Inc. in Cornwall, ON as a Bilingual Customer Experience Advisor and support customers with technical issues while enhancing their service experience. This role is perfect for individuals who have strong service skills and a passion for technology.

In this full time position, you’ll assist customers with foundational troubleshooting and account management for Xplore services. Ideal candidates will support service-related needs and recommend Xplore products that provide additional value. Training will be provided, making this role suitable for those without technical support experience.

Key Responsibilities:
• Provide excellent service to customer inquiries
• Offer foundational technical troubleshooting for services




• Identify customer needs and recommend relevant solutions
• Document all customer interactions accurately
• Escalate advanced technical issues to the support team

Requirements:
• Bilingual in French and English
• Previous customer service experience preferred
• Strong interest in learning new technologies
• Excellent communication and interpersonal skills
• Self-motivated with effective time management

Enhance customer experiences with technical support and problem resolution at Xplore in Cornwall.
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📌 Bilingual Customer Experience Advisor (Alberta)
🏢 Xplore
📍 Alberta