Become the voice of TD as an Overnight Contact Center Representative in Markham, Ontario. Provide exceptional support and problem-solving for inbound customer inquiries while delivering trusted advice.
This full-time role requires engaging with TD customers to address account inquiries and recommend appropriate products. You will excel in legendary customer service through empathy and efficient problem-solving skills. The position involves 37.5 hours per week, with flexibility to work overnight shifts across various days.
Key Responsibilities:
• Deliver exceptional customer service through friendly support
• Resolve inquiries swiftly at first point of contact
• Meet performance goals for customer experience surveys




• Participate actively in training and coaching sessions
• Navigate multiple systems efficiently while multitasking
Requirements:
• High School Diploma or equivalent required
• Fluent in English; French proficiency is a plus
• Solid listening skills with customer service experience
• Ability to multitask in a digital environment
• Integrity when handling sensitive customer information
Support TD's mission of remarkable client experiences while growing your banking career in Markham.
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📌 Overnight Contact Center Representative Markham
🏢 TD
📍 Markham