Enhance your career as a bilingual Application Support Specialist with the Community Services Cluster, working onsite five days a week. This position demands robust help desk expertise and communication skills in both English and French.

Candidates should have experience in digital systems support and a proven track record in assisting users with IT-related queries. You will coordinate with technical teams, manage inquiries, and ensure seamless user experiences throughout your tenure.

Key Responsibilities: • Provide specialized support for applications and systems • Manage ticketing systems and track resolutions • Identify technical challenges and communicate solutions • Train users on application functionalities • Generate comprehensive reports for system improvements

Requirements: • Help desk experience with demonstrable communication skills • Knowledge of IVR software and troubleshooting techniques • Advanced problem-solving and analytical skills • Ability to maintain composure in high-pressure situations • Experience working with public sector services is a plus

Bring your technical acumen and user service skills to the Community Services Cluster as a vital member of our team. #J-18808-Ljbffr

📌 Application Support Specialist Inc. Bilingual (Winnipeg)
🏢 A.T. Consulting & Recruiting
📍 Winnipeg