Join HP Indigo as a Field Technical Support Engineer, focusing on delivering high-level technical services in a hybrid work structure. Your expertise will ensure the reliability and performance of HP Indigo presses at client locations.

As a customer success advocate, you will diagnose and repair complex technical issues, providing valuable training to clients. This role combines technical knowledge with strong customer service skills, fostering partnerships that lead to long-lasting satisfaction with HP's products.

Key Responsibilities:

- Commission and install HP Indigo digital presses
- Diagnose and fix hardware, software, and workflow issues
- Conduct maintenance and upgrades on presses
- Offer remote and on-site technical support
- Keep thorough records and documentation of service

Requirements:

- 6-8 years of related experience in a technical field
- Knowledge of DFE/RIP software preferred
- Understanding of Lean/Six Sigma principles is a plus
- Robust background in customer support services
- Multilingual skills desirable

Bring your technical skills and customer-focused approach to support HP Indigo customers in achieving their operational goals.

📌 Field Technical Support for HP Indigo (Winnipeg)
🏢 Hewlett Packard Enterprise
📍 Winnipeg