Join us as a Business Process & User Experience Consultant in Ottawa, focusing on hybrid/onsite engagement. Improve workflows and user experiences within a federal environment.

We are hiring a consultant to analyze and enhance user experiences for federal inspectors. The role involves identifying process inefficiencies, automating workflows, and simplifying digital interactions. This 3-6 month role is crucial for advancing business effectiveness.

Key Responsibilities:

- Review and refine priority business workflows extensively
- Conduct thorough workflow assessments for optimization
- Propose automation and modernization solutions
- Engage with stakeholders and present insights clearly
- Streamline digital workflows to minimize user friction

Requirements:

- Proficiency in business process analysis and UX design
- Robust background in service design or human-centered design
- Experience with process mapping and workflow assessments
- Must possess Reliability Security Clearance
- Federal government experience is highly regarded

Make a meaningful impact on user experience and workflow optimization in this consulting role.

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📌 Business Process Consultant Contract Role (Ottawa)
🏢 Nexasphere
📍 Ottawa