ADMINISTRATIVE ASSISTANT

Kirin Restaurant Group is seeking an organized, energetic, and detail-oriented full-time Administrative Assistant to join our team at our Richmond Head Office and provide support with our day-to-day restaurant operations and administrative activities.

This is a hands-on role ideal for someone who enjoys variety, communicates well, takes initiative, and can confidently manage multiple priorities in a fast-paced environment.

Key Responsibilities

Travel Agencies & Tour Groups

· Coordinate restaurant reservations and menu arrangements for local and international travel agencies and tour companies.

· Liaise between restaurants, travel agencies, and tour companies to ensure bookings and meals are organized accurately and smoothly.

· Handle special requests and communicate booking details with restaurant teams.

POS & Menu Management

- Maintain and update the company’s Point-of-Sale (POS) systems, including pricing and restaurant menu layouts.
- Coordinate menu changes with chefs and dining room managers.
- Update restaurant and delivery service menus across online platforms.
- Maintain menu information on Google Drive and the company website.

Online Store & Warehouse Operations

- Manage day-to-day operations of the company’s Shopify online store.
- Process, pick, and package frozen food products and customer orders.
- Work in the warehouse and walk-in freezer when required.
- Coordinate incoming and outgoing inventory, products, and supplies to and from the warehouse.




- Coordinate delivery schedules with drivers and communicate delivery timelines to customers.

· Prepare customer invoices and assist with A/R and incoming payments.

General Administration

· Handle telephone, email, and in-person inquiries professionally and promptly.

· Receive and coordinate mail and courier services.

· Perform filing, scanning, data entry, and general office administration.

· Support other administrative and operational projects as assigned.

Qualifications

· Fluent in spoken English and Cantonese.

· Fluent in written English and Chinese.

· Proficient in Microsoft Office, especially Excel and Word.

· Solid computer skills and comfortable learning recent software and systems.

· Highly organized, detail-oriented, flexible, and self-motivated.

· Solid communication and interpersonal skills.

· Able to prioritize tasks, meet deadlines, and manage multiple responsibilities.

· Comfortable working independently and as part of a team.

· Able to work in a fast-paced environment and handle multiple priorities.

· Restaurant or hospitality industry experience is an asset.

Schedule & Compensation

· Monday to Friday, 9:00am – 5:00pm

· Overtime and weekend/statutory holiday work may be required when needed.

Job Types: Full time, Permanent

Pay: From $3,500.00 per month

Benefits

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care

Work Location: In person

📌 Administrative Assistant (Richmond)
🏢 Kirin Restaurant Group
📍 Richmond