Under the direction of the Exam Systems and Scheduling Manager, and in collaboration with the SAA administrative team, provides coordinated front-line administrative, client service, and exam support functions within the Exam Centre. Ensures efficient records management, exam coordination, and compliance with policies, procedures, and exam security standards. Acts as a resource to students, faculty, and staff, resolving issues and supporting smooth unit operations.

Maintains appointment schedules and prioritizes urgent student requests. Provides clerical and administrative support including report preparation and data entry. Supports shared service delivery and provides backup administrative coverage across SAA operations.

Maintains office operations and inventories including supplies, equipment servicing, and facilities coordination. Ensures proper record retention, backups, and organization of unit documentation. Maintains exam databases and ensures accuracy of scheduling and accommodation data.

Ensures exam materials meet accessibility requirements and coordinates alternate formats. Coordinates confidential printing, storage, and secure handling of exam materials. Oversees timely return and tracking of exam materials to faculty.

Provides monitoring and guidance to casual staff and invigilators. Prepares communications, reports, and web-based content. Provides technical and assistive technology support and setup for exam delivery.

Participates in cross-training and provides backup to other roles, including Service Representatives. DEP (Secretarial/Office Systems) or equivalent. Robust attention to detail and accuracy, particularly in records management and documentation.

Ability to interpret and apply policies and procedures consistently.



Proficiency in office software and database systems; Knowledge of French and English McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level 4 (fluent) on a scale of 0-4.

For a definition of our language proficiency levels, please click here. Competitive benefits package (Health, Dental, Life Insurance) (if eligible) Defined contribution pension plan (with employer contribution up to 10%) (if eligible) Group Registered Retirement Savings Plan (RRSP) and Tax Free Savings Account (TFSA) Competitive vacation policy Two (2) personal days Two (2) floating holidays Nine (9) "Summer Fridays" - paid days off between the St-Jean Baptiste holiday and Labour Day Paid time off over the December holiday period Expected Start Date: As soon as possible Minimum Education and Experience: DEP - Secretarial Studies 4 Years Related Experience / DEP - Office Systems Hourly Salary: (MUNACA Level F) $29.42 - $36.46 Hours per Week: 33.75 (Full time) McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities.

McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, accessibilityrequest.For nearly 200 years, through the work of dedicated people, McGill has been breaking ground in diverse fields and contributing solutions to some of the world’s most significant issues. McGillians are proud to be part of a community that is both global and local, inspired by challenge and committed to shaping a better future.

📌 Administrative Project Specialist (Montreal)
🏢 McGill University
📍 Montreal