Your Opportunity

We are seeking a highly organized, customer-focused, and detail-oriented Administrative Assistant to join our busy Outpatient Department team. This position offers an exciting opportunity for an individual who enjoys working in a quick-paced healthcare workplace, takes pride in providing exceptional patient service, and thrives on coordinating multiple priorities. In this role, you will play an important part in supporting the delivery of outpatient services, with a primary focus on coordinating and scheduling Electroencephalogram (EEG) appointments. You will be the first point of contact for many patients throughout the booking process, helping to ensure they receive clear information, timely communication, and a positive experience from referral through to their appointment.

The Administrative

Assistant will work closely with patients, physicians, clinical staff, and other healthcare professionals to coordinate appointments, manage referrals, maintain accurate patient information, and support the efficient flow of services within the department. In addition to EEG scheduling responsibilities, you will provide comprehensive administrative support to physicians and clinical teams within the main Outpatient Department. This may include coordinating clinic schedules, managing incoming referrals and communications, preparing and maintaining documentation, responding to patient and provider inquiries,



and assisting with the day-to-day administrative operations of the department.

Description

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Classification: Administrative Support III Union: AUPE GSS Unit and Program: Outpatient's Department Primary Location: Chinook Regional Hospital Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 02-SEP-2026 Temporary Employee Class: Temp F/T Benefits Date Available: 23-NOV-2026 Temporary End Date: 23-MAY-2028 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 10 Shift Pattern: Days Days Off: Saturday/Sunday Minimum Salary: $25.72 Maximum Salary: $31.25 Vehicle Requirement: Not Applicable

Required Qualifications

Completion of Grade 12 or equivalent.

Additional Required Qualifications

Minimum 1-year administrative experience in a healthcare setting. Experience scheduling patient appointments in a quick-paced environment. Experience with EPIC/Connect Care. Knowledge of medical terminology. Strong written and verbal communication skills.

Preferred Qualifications

Experience in an outpatient clinic, diagnostic imaging, neurodiagnostic, or hospital environment. Familiarity with EEG scheduling, referral management, and waitlist coordination.

📌 Administrative Support III (Lethbridge)
🏢 Alberta Health Services
📍 Lethbridge