Your Chance

Reporting to the Unit Manager - Bone and Joint Clinic, the Administrative Support IV (AS IV) provides advanced level clerical and administrative support for the the Bone and Joint Clinics. The position requires an individual who can adapt and thrive in a complex and diverse high volume orthopedic clinic. The incumbent must have the ability to manage multiple clinic demands and shifting priorities.

This position requires independent judgment and in-depth knowledge of the Bone and Joint Clinic and AHS policies and procedures. You will be responsible to schedule follow-up clinic appointments, book & schedule x-rays, work in Work Queues 1 to 5, update appointment work queues and collaborate with surgeons, orthopedic technicians and other administrative assistants. As a successful candidate, you must demonstrate effective time management and be detail oriented.

Each AS IV is required to function at the top of their scope, to support our 4 high volume sub clinics that encompass orthopedic, hand and plastic surgeons. A high level of computer skills with extensive knowledge and usage of connect care is required.

Description

As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Classification: Administrative Support IV Union: AUPE GSS Unit and Program: Bone & Joint Clinic Primary Location: South Health Campus Location Details: As Per Location Multi-Site: Not Applicable FTE: 0.50 Posting End Date: 03-SEP-2026 Employee Class:



Regular Part Time Date Available: 21-SEP-2026 Hours per Shift: 7.75 Length of Shift in weeks: 2 Shifts per cycle: 5 Shift Pattern: Days Days Off: As Per Rotation Minimum Salary: $28.49 Maximum Salary: $34.62 Vehicle Requirement: Not Applicable

Required Qualifications

Some post-secondary education.

Additional Required Qualifications

High School Diploma or equivalent.

Medical Office Assistant

Diploma or Unit Clerk.

Medical

Terminology. Minimum 2 years of experience as an AS4 in a hospital/clinic setting (within the last 3 years). Minimum 1 year experience using EPIC in an Ambulatory Clinic Setting. Minimum 1 year experience using Waitlist & Referrals Management. Minimum 1 year experience with Appointment Bookings. Epic courses – Schegistrar, Referrals Coordinator, Clinic Medical Assistant, Template Builder, Proficiency in reading, writing and speaking English. Proficiency using computer Microsoft office software (word, excel, outlook). Proficiency using Connect Care, Netcare, Impax. Strong interpersonal and communication skills. Demonstrated organizational skills and competence in time-management. Utilize effective communication techniques (correct use of business language, spelling, grammar, proofreading, and telephone etiquette).

Preferred Qualifications

Previous Surgeon Designated Clerk experience (SDC). Previous OR Booking experience. Previous Orthopedic experience. Experience using Connect Care Media Manager – for scanning documents. Knowledge of the CPSA Guidelines. Ability to adhere to AHS Code of Conduct & Confidentiality Policy.

📌 Administrative Support IV (Calgary)
🏢 Alberta Health Services
📍 Calgary