Application Administrator (Vancouver)

Application Administrator (Vancouver)

29 Aug
|
Simon Fraser University
|
Vancouver

29 Aug

Simon Fraser University

Vancouver

Union/Affiliation

Administrative and Professional Staff (APSA)

Pay range

$85,993 to $102,588 annually

SFU Department Descr

Executive Education, Beedie School of Business

Position Grade

10

of openings:

1

Biweekly Hours

72

Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

Launched in 1999, Executive Education (Exec Ed) has over two decades of experience working with middle and senior-level management professionals in organizations and developing customized non-credit and credit-based education programs. Long-term partnerships guide programming that enables a deep understanding of clients' needs and the design of custom programs to address those needs.





About the Role The Application Administrator is primarily responsible for the ongoing administration and technical support for the Beedie School of Business's Constituent Relationship Management (CRM) platform, Salesforce.

The Application

Administrator analyzes, validates, and verifies business objectives, processes and functions for software development and/or integration to optimize the use of technology and improve effectiveness, efficiencies and economies. Working in partnership with the Beedie CRM Product Owner/Project Manager and CRM development team, the role implements the strategic development plan for Salesforce in Beedie School, working as part of a long-term CRM development roadmap. As a subject matter expert, the application administrator contributes to the roll out of recent features and serves as a key member of the quality assurance team. In addition, this role is responsible for a number of operational support tasks such as modifying and configuring objects; creating triggers and workflows; managing user accounts; enforcing established data security policies; and monitoring platform health and performance.

Full

📌 Application Administrator (Vancouver)
🏢 Simon Fraser University
📍 Vancouver

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