Application / Production Support Analyst – Capital Markets

$40–$48/hr | 6-Month Contract | Toronto | Hybrid

Seeking an experienced Application/Production Support Analyst to support critical Capital Markets derivatives applications. This is a hands-on production support role working closely with trading desks, development teams and business stakeholders across a high-visibility application portfolio.

Key Responsibilities

- Provide production and application support for Capital Markets and derivatives trading applications.
- Investigate, triage and resolve production incidents and application issues.
- Monitor and troubleshoot batch processes and scheduled jobs.
- Perform SQL queries, log analysis and root cause investigation.
- Support applications running within Microsoft and Azure environments.
- Coordinate issue resolution across trading desks, development, infrastructure and project teams.
- Support onboarding of new applications into the production support environment.
- Participate in application support rotations and occasional weekend deployment/support activities.
- Identify opportunities to improve monitoring, troubleshooting and operational processes.

Must Have

- 5+ years of Application/Production Support experience.
- Strong Capital Markets experience.




- Experience supporting applications within a derivatives trading environment.
- Strong SQL skills, including SQL Server and/or Azure SQL.
- Experience with AutoSys or similar scheduling tools such as Control-M or Tidal.
- Azure experience/exposure.
- Experience supporting enterprise business applications.
- Microsoft/Windows Server infrastructure knowledge.
- Robust incident management, troubleshooting and log analysis experience.
- Banking/Financial Services experience.
- Strong communication skills with the ability to triage issues across multiple technical and business teams.

Nice to Have

- Collateral Management experience.
- COLLINE application experience.
- XVA, Treasury or Market Risk exposure.
- AWS experience.
- Elastic/Kibana or ITRS monitoring tools.
- PowerShell and/or Python scripting.
- FX experience.
- AI-assisted operational support or log analysis experience.

Location: Toronto – Hybrid Rate: $40–$48/hr

Duration: 6 months with possible extension/conversion

Hours: 37.5 hours/week, Monday–Friday, 9 AM–5 PM

Start Date: September 14, 2026

Note: We use AI tools to: obtain basic information, detect plagiarism, false employment history or references, categorize your skills, and do an initial match with job posting.

📌 Application Support Analyst – Capital Markets (Toronto)
🏢 Infotek Consulting
📍 Toronto