Job Summary

Customer-focused Barista with experience in high-volume café operations, specializing in crafting specialty beverages, delivering exceptional guest experiences, and supporting daily store functions. Known for maintaining service efficiency while building strong customer relationships in a fast-paced setting.

Key Duties

- Prepare 150–200 handcrafted beverages per shift, including espresso-based drinks and seasonal specialties, ensuring consistency and presentation standards.
- Provide personalized customer service by recommending menu items, handling inquiries, and resolving concerns to enhance guest satisfaction.
- Operate POS systems to process transactions accurately while managing peak-hour queues efficiently.
- Support café operations including inventory restocking, display setup, cleanliness, and adherence to food safety standards.




- Collaborate with team members to maintain workflow, reduce wait times, and deliver a seamless service experience.
- Assist in merchandising and promoting new products to drive daily sales.

Skills for the Position:
- MINIMUM 1 YEAR BARISTA EXPERIENCE REQUIRED
- Specialty Coffee & Beverage Preparation
- Customer Experience & Relationship Building
- Product Recommendations
- POS & Cash Handling
- Multitasking in High-Volume Environments
- Team Collaboration
- Attention to Detail & Presentation
- Conflict Resolution
- Time Management
- Food Safety & Hygiene Compliance

Job Type: Full-time Pay: $17.60 per hour

Experience

- Barista: 1 year (required)

Work Location: In person

📌 Barista / Counter Person (Niagara-on-the-Lake)
🏢 The Dough Diaries
📍 Niagara-on-the-Lake