"Role Descriptions: We are seeking a Bilingual (English & French) API Support Analyst with experience in L2/L3 production support and external vendor API integrations. The candidate will be responsible for supporting API-based applications| troubleshooting integration issues| coordinating with external vendors| and ensuring timely resolution of production incidents.
Top 3 Required SkillsL2/L3 Production Support experience for enterprise applications and integrations. Robust understanding of APIs (REST/SOAP)| API troubleshooting| authentication| request/response analysis| and vendor integrations.
Bilingual communication skills (English & French).Top 3 Preferred Skills Experience with API management/testing tools such as Postman| Swagger| Apigee| MuleSoft| or API Gateway platforms.
Knowledge of monitoring and logging tools such as Splunk| Dynatrace| AppDynamics| or ELK. Banking/Financial Services domain experience.Experience5+ years of application support experience| including API and integration support. Hands-on experience with REST APIs| JSON| XML| OAuth| JWT| SSL/TLS| and API security concepts.
Experience working with external vendors and third-party integrations.
📌 Bilingual API Support Analyst (Toronto)
🏢 apptoza
📍 Toronto
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