Summary

JOB SUMMARY:

Within the context of a patient, client and family centred model of care and, in accordance with the Mission, Vision and Values, and strategic directions of Providence Health Care, promotes a protected, respectful, and civil working environment for patients, residents, families, visitors and staff.

Reporting to the Patient Care Manager or designate, the position performs scheduling and clerical functions in support of the delivery of patient care for various areas within the Heart Centre, including the Catheterization (Cath) Lab, Procedure Room, and the Electrophysiology (EP) Lab utilizing a complex scheduling component of the electronic health records systems (Cerner). Duties include identifying available booking options, preparing and editing preliminary slates, completing and distributing final slate to designated areas, as well as compiling, maintaining and distributing designated statistical information and waitlists, ordering office supplies, typing and filing correspondence.

QUALIFICATIONS:

Education, Training and Experience:

Grade 12 plus three years’ recent related experience or an equivalent combination of education, training, and experience.

Skills and Abilities

- Ability to keyboard 40 wpm.
- Knowledge of medical terminology.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to organize work.
- Ability to operate related equipment.
- Schedules procedures by performing duties such as receiving booking and testing requests from physicians, reviewing booking package for completeness,



checking pre-admission forms for accuracy of information such as patient demographics, length and type of procedure, following up on missing information, and entering pertinent data into the computerized patient information system and Cerner.
- Prepares the slate for the various areas within the Heart Centre, including the Cath Lab, EP Lab, and Procedure Room utilizing a complex scheduling component of Cerner by performing duties such as compiling booking and scheduling information, identifying available booking options, assigning cases according to allocated room time and Cardiac Short Stay bed availability, entering patient data into computer, printing, and distributing booking information to designated areas.
- Edits slate by identifying errors or conflicts such as procedure coding, equipment availability or length of case, assigning extra cases to the slate in accordance with cancellations or unused room time and adjusting slate as required to ensure optimal booking time. Confirms final booking assignments with designated personnel and forwards bookings to Clerk for coding and equipment check to ensure procedure codes and case cart configurations are correct.




- Distributes copy of final slate to appropriate areas by printing copy of report from computer and forwarding completed slate to designated areas.
- Communicates and collaborates with personnel such as Heart Centre staff, slating anesthesiologists, and physician’s offices to determine room assignments, optimize utilization of room time, confirm booked procedure, identify any discrepancies/changes, and facilitate daily slate revisions.
- Maintains filing system for all procedure booking requisitions by creating files, making labels and indexing as appropriate, establishing bring forward systems as well as filing and purging material according to established procedures.
- Compiles, maintains and distributes designated Heart Centre room usage statistical data by methods such as gathering information, inputting statistical data into the computer, performing arithmetic calculations (such as adding and multiplying), and generating reports and audits using computerized information systems, word processing and spreadsheet software. Forwards statistical data to designated personnel in accordance with established procedures.
- Performs clerical duties such as faxing, photocopying, ordering office supplies, typing and filing correspondence as required.
- Performs other related duties as assigned.

Job Accuracy Posting Flag

The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. Testing may be required. *A criminal record check may be required

📌 Booking Clerk Heart Centre (Vancouver)
🏢 Providence Health Care
📍 Vancouver