- The Chief of Staff, Program Manager, HR serves as a strategic partner to the Chief Human Resources Officer (CHRO), driving execution of the HR organization’s priorities and ensuring alignment across the HR leadership team

- This role acts as the operational backbone of the HR function, translating strategy into action by coordinating priorities, managing governance processes, driving accountability, coordinating executive communications, and enabling effective decision-making
- The successful candidate will partner closely across teams to ensure key initiatives progress efficiently and deliver business value

- This position combines strategic thinking, operational excellence, executive communications, project leadership, and organizational influence

- Strategic Planning &
- Execution:

- Partner with the CHRO to develop, refine, and operationalize the HR strategic agenda. Drive execution of annual and quarterly HR priorities

- Monitor progress against strategic objectives and identify risks, dependencies, and gaps

- Ensure leadership decisions translate into clear actions and measurable outcomes

- Support enterprise-wide initiatives involving AI adoption, talent strategy and operating model changes

- Leadership Team Operations:
- Design and manage the operating rhythm for the HR Leadership Team

- Establish accountability mechanisms for commitments and deliverables

- Coordinate leadership meetings, strategic reviews, planning sessions, and offsites

- Track actions, decisions, and follow-up activities across leaders and teams

- Ensure alignment across functions and priorities

- Executive Communications &

- Presentation Development:

- Prepare executive briefing materials for the CHRO

- Develop presentations for Executive Leadership Team meetings, Board, town halls and leadership forums

- Translate complex information into concise, executive-ready communications

- Create narratives, talking points, FAQs,



and strategic messaging to support change initiatives, in partnership with Corporate Communications

- Governance, Metrics &

- Reporting:

- Develop executive dashboards and scorecards in partnership with the People Insights organization

- Monitor key deliverables and provide regular progress reporting

- Coordinate business reviews and strategic checkpoints

- Transformation &

- Program Leadership:

- Lead and project manage cross-functional strategic projects on behalf of the CHRO, including AI transformation

- Coordinate activities across HR functional teams and corporate stakeholders

- Drive continuous improvement and identify opportunities to increase effectiveness, speed, and scalability

- Stakeholder Management:
- Serve as a trusted advisor to HR senior leaders

- Influence outcomes across multiple stakeholder groups without direct authority

- Facilitate problem-solving and decision-making across complex initiatives

- Build strong partnerships with executives and functional leaders across the organization- Demonstrated success leading complex cross-functional initiatives

- Experience working in a quick-paced, global organization

- Knowledge of workforce planning, talent management, organizational effectiveness, or business transformation is an asset

- Strong project and portfolio management experience

- 8+ years of experience in strategy, consulting, business operations, program management, HR strategy, or a related discipline

- Background in business operations, transformation, or HR leadership is an asset

- Exceptional executive communication and presentation development skills

- Experience supporting executive level, and HR domain experience is preferred

- Experience preparing materials for Executive Leadership Teams and Boards of Directors

- Advanced analytical, problem-solving, and organizational skills

- Proven ability to influence senior leaders and drive outcomes through collaboration

📌 Chief of Staff (Program Manager, HR) (Toronto)
🏢 opentext
📍 Toronto