Key skills

- Chorus BPM Admin
- Chorus workflow Developer / Configurator
- AWD Legacy (AS4000) admin
- SQL DML and scripting
- JIRA and Service Now

BA/Admin : A Senior BA (10+ years of experience in insurance domain) with some Platform Administrator skills who prepares/maintains detailed system requirements including functionality and software architecture. Facilitates the business analysis process and those who are identifying business requirements for system solutions or improved processes that will increase efficiency and overall productivity. This person participates in the process with internal/external customers to determine requirements and create designs to support our Business Process Modeling system.

This requires strong problem solving and critical thinking skills to identify best practice for standard business process design for technical requirements development, system interconnect/interface design coordination with subsystems, and development of cost estimates. Follows established policies and procedures to complete work assignments utilizing the complete system lifecycle (SDLC).

Assists with development and complete actions in system specifications including technical requirements, product requirements, test considerations, operational concerns, and system constraints

DECISION MAKING: Successful candidate conforms to shifting priorities, demands and timelines through analytical and problem-solving capabilities.

Interaction with customers and third party vendors. In addition, will interact with co-workers, projects teams and upper management for system development.

Prepare decision-making documentation (i.e. business case) for potential new product development approaches





Use Business Process Modeling techniques and tools to create business process models.

Facilitates the elicitation of business and systems requirements, utilizing comprehensive understanding of applicable business systems and industry requirements.

Provides leadership to analyze business unit requests and understand business requirements. Work with various technical staff members to determine possible solutions and communicate business and system impacts to IT and Operations staff.

Possess well-developed organization skills and the demonstrated ability to multitask, including the ability to manage multiple diverse projects with competing deadlines.

Must possess excellent written and verbal communication skills. Ability to read, analyze, and interpret general business periodicals, professional journals, or technical procedures.

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Robust inter-personal and communication skills

Ability to define and develop system requirements

Ability to work in a team environment

Desire to continually improve the quality and efficiency of work

Conducts business process analysis and needs assessments in an effort to align information technology solutions with business initiatives.

Good understanding of data schema concepts on Oracle and DB2

Assist in coordinating requirements within software package development.

Good understanding of JavaScript and web services.

Reporting against DB2 and Oracle databases via SQL tools

Specific tools/methodologies

Agile

JIRA

Service Now

Chorus AWD – BPM and Status driven workflow

Crystal Reporting

📌 Chorus BPM Admin (Canada)
🏢 HCLTech
📍 Canada