Company Description GANNI is a contemporary fashion house founded in Copenhagen, known for its playful attitude, modern craftsmanship, and progressive vision of luxury. Rooted in Danish design culture, GANNI champions free-spirited, confident, and effortless self-expression through ready-to-wear collections and accessories. The brand is represented in leading retailers worldwide and operates its own stores across Europe, the United States, and Asia.

As a certified B-Corp, GANNI is committed to responsible practices, innovation, and transparency, highlighted by its Fabrics of the Future program, circular initiatives, and annual Responsibility Report. The company focuses on continuous improvement and making better choices across all aspects of the business.

Role Description The Client Advisor role at GANNI is a full-time, in office position based in Canada.

The Client

Advisor will engage with customers on the sales floor, provide personalized styling advice, and ensure a welcoming, inclusive store environment. Daily tasks include managing client appointments, handling inquiries, processing transactions, and maintaining visual merchandising standards in line with GANNI’s brand guidelines. The role also includes building lasting client relationships,



supporting customer feedback and service recovery, and collaborating with the store team to meet sales and performance targets.

The Client

Advisor will stay informed about product collections, sustainability initiatives, and brand stories to deliver an informed and inspiring customer experience.

Qualifications

- Strong Client Relations and Customer Satisfaction skills, with the ability to build trust and long-term relationships.
- Excellent Communication and Customer Service skills, including active listening and clear, respectful interaction.
- Basic understanding of Insurance or similar retail-related policies, with the ability to explain terms and options to customers.
- Previous experience in fashion, retail, or luxury customer-facing roles is highly beneficial.
- Ability to work on-site in Canada, including weekends and flexible hours as needed.
- Proficiency in point-of-sale systems, basic numeracy, and comfort with technology.
- Collaborative mindset, reliability, and a proactive approach to problem-solving.
- Interest in contemporary fashion and responsible, sustainability-focused brands.

📌 Client Advisor (Canada)
🏢 GANNI
📍 Canada