Join Best Doctors Canada Insurance

At Best Doctors Canada Insurance, we are committed to helping Canadians access timely, high-quality healthcare solutions. Our mission is to provide members with peace of mind through innovative private health insurance coverage, exceptional service, and access to world-class medical support.

We are currently seeking a motivated and customer-focused Client Service Specialist (Bilingual French/English) to join our growing team.

Position Overview

As a Client Service Specialist , you will play a key role in supporting our members, brokers, and healthcare partners by delivering exceptional service in both English and French. You will assist with inquiries related to coverage, claims, benefits, and member support while ensuring a positive customer experience.

Key Responsibilities

- Respond to member and broker inquiries via phone and email in both English and French
- Assist clients with policy information, coverage questions, claims status, and general support
- Coordinate with internal departments and healthcare partners to resolve member concerns
- Maintain accurate records and documentation within internal systems
- Provide professional, empathetic, and timely customer service
- Support onboarding and administrative processes as required




- Help promote a positive and service-driven client experience

Qualifications

- Fully bilingual in French and English (spoken and written)
- Previous customer service experience required (insurance or healthcare industry experience is an asset)
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Proficient with Microsoft Office and general computer systems
- Ability to work independently and collaboratively in a team environment
- Professional, detail-oriented, and client-focused mindset

Why Join Us?

- Opportunity to be part of a growing and cutting-edge healthcare insurance organization
- Meaningful work that helps Canadians access better healthcare solutions
- Supportive and collaborative team environment
- Competitive compensation package
- Career growth and development opportunities

Location

Toronto GTA

How to Apply

Apply through LinkedIn or

Please send your resume to [email protected] with the subject line:

Client Service Specialist (Bilingual French/English)

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

📌 Client Service Specialist (Bilingual French/English) (Mississauga)
🏢 Best Doctors Canada Insurance
📍 Mississauga