29 Aug
|
Alsglobal
|
North Vancouver
29 Aug
Alsglobal
North Vancouver
Lead exceptional customer service as a Client Services Director at ALS across North America. Enhance client experience, manage teams, and ensure effective communication. In this pivotal role, you will oversee the client service strategy for ALS, impacting customer engagement and retention in North America.
You will develop initiatives that improve client interactions, manage a dedicated team, and maintain strong relationships with key stakeholders. Manage client service outreach including on-site visits
- Standardize service protocols for consistent communication
- Oversee team performance and provide guidance
- University degree in Geological or Chemical Sciences
- 10 years of customer service management experience
- Solid written and verbal English communication
- Advanced MS Office skills
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📌 Client Services Director (Customer Experience) (North Vancouver)
🏢 Alsglobal
📍 North Vancouver