The Clinic Assistant provides clerical support to a Program or work group, provides assistance to the administration and staff, first point of contact for patients and visitors.

Daily routines include: scheduling of patients, preparation of charts, data entry, billing functions, reporting, reception and customer service, document distribution and ordering and monitoring of supplies; some special assignments may occur.

Duties

- Key in, edit and proof-read correspondence, reports, statements, invoices, forms and other documents, using word processing software and computers.
- Receive and forward telephone or counter inquiries to the appropriate person and provide general information to clients and the public.
- Schedule patients for consults and follow up appointments.
- Prepare patient charts for appointments.
- Photocopy and collate documents for distribution, mailing and filing.
- Maintain and update manual or computerized filing, inventory, mailing and database systems.
- Open, sort and route incoming mail, manually or electronically.
- Send and receive messages using facsimile machines or electronic mail.
- Perform routine bookkeeping tasks
- Sort, process and verify applications, receipts, expenditures, forms and other documents.
- Receive and direct employees, patients and visitors.
- Transcription of orders as required.
- Assess and assist with staffing/scheduling on a daily basis and communicate staffing concerns as required to the Manager/Supervisor.
- Register patients according to policy as required.
- Other duties as assigned.

Qualifications

QUALIFICATIONS

- Diploma in Office Administration,



Health Office Administration Certificate or equivalent education and/or experience, preferably in a health care environment.

Experience

- Computer literacy in a Microsoft environment including experience in the development of spreadsheets, Word, Power Point, Outlook, and Visio.
- Knowledge of medical terminology.
- Customer service, interpersonal and telephone skills.

Ability

- Ability to work effectively and efficiently as a team member in a rapid paced environment in stressful situations.
- Ability to maintain successful working relationships with the interdisciplinary team to achieve positive patient outcomes.
- Ability to organize time effectively to perform the duties of the position.
- Ability to meet and interact with people in a pleasant, professional, responsible and reassuring manner.
- Ability to read, write and communicate to perform the duties of the position.
- Proficiency and accuracy in clerical tasks including data entry, keyboarding, filing systems, documentation etc.
- Proficiency in using telephone systems, data projectors, laptop computers, video and phone conference equipment.
- Knowledge of hospital software applications such as Meditech, Community Wide Scheduling, ADT, ADM and PHA, and Xerox.
- Behaviour consistent with Hospital Mission, ICCARE Values and Standards of Performance.

Note: Because of the changing nature of the work and work to be done, other responsibilities and duties may be assigned and qualifications may be adjusted from time to time. Only those selected for the test/ interview will be contacted. Sault Area Hospital does not use artificial intelligence (AI) to screen, assess or select applicants for a position.

Reason for Job Posting: Existing Vacancy

📌 Clinic Assistant- Renal Hemodialysis- Part Time (Sault Ste. Marie)
🏢 Sault Area Hospital
📍 Sault Ste. Marie