Job Summary

We are seeking a dynamic and highly organized Clinic Manager to lead and oversee daily operations within a busy healthcare facility. This role is vital in ensuring smooth clinic functions, delivering exceptional patient care, and maintaining compliance with healthcare standards. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for improving patient experiences.

As a Clinic Manager, you will coordinate staff, manage administrative tasks, and implement process improvements to foster an efficient, welcoming workplace for patients and staff alike.

Duties

- Supervise daily clinic operations, ensuring adherence to healthcare regulations and quality standards
- Lead, motivate, and evaluate clinical and administrative staff to promote high performance and professional growth
- Oversee patient care activities, ensuring compassionate service and efficient case management
- Manage clinic budgets, billing processes, and resource allocation to optimize operational efficiency
- Coordinate staff schedules, training sessions, and continuing education programs to maintain a skilled team
- Implement process improvements using research and analysis skills to enhance workflow and patient satisfaction
- Maintain accurate medical records using electronic health record systems such as Dentrix or similar platforms
- Facilitate communication between departments, patients, healthcare providers, and external partners
- Ensure compliance with health and safety regulations while managing inventory of medical supplies and equipment




- Lead change management initiatives to adapt to new policies or technological updates seamlessly

Experience

- Proven supervisory or leadership experience within a medical office or healthcare setting
- Extensive medical office experience with knowledge of medical terminology and hospital procedures
- Demonstrated proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) for documentation, presentations, and analysis
- Strong organizational skills with the ability to multitask efficiently in a fast-paced environment
- Experience in project management, process improvement initiatives, and budget oversight
- Familiarity with electronic medical records (EMR) systems such as Medaccess or comparable software used in assisted living, nursing home environments, other clinics
- Excellent customer service skills combined with negotiation abilities to resolve conflicts effectively
- Knowledge of human resources practices including staffing, training, and compliance with employment laws
- Background in nursing or nursing home/hospice care is advantageous for understanding clinical workflows and patient needs

Join us as a Clinic Manager to lead with energy and purpose—driving excellence in healthcare delivery while fostering a positive environment for both staff and patients. Your leadership will make a meaningful difference every day! Pay: $28.00-$35.00 per hour

Expected hours: 40.0 per week

Benefits

- Dental care
- Flexible schedule
- On-site parking
- Vision care

Work Location: In person

📌 Clinic Manager (Edmonton)
🏢 Southwell Medical Centre
📍 Edmonton