Employment Chance

Customer Service Representative - Hiring Pool (multiple openings)This Hiring Pool will be used to fill temporary openings for front counter finance services over the next several months. Expected shifts are between 8:30 AM - 4:30 PM based in either the Annapolis Royal or Middleton location. This is a casual position, with opportunity to temporarily fill full-time hours during vacation periods. You may be called upon to work on short notice.

Rate of Pay: Pay Band 3: $29 - $37 Hourly The County of Annapolis is looking for a Customer Service Representative to join our Finance team! This is an opportunity to work amongst the breathtaking natural beauty of the Bay of Fundy shoreline and the lush Annapolis River, where you will be captivated by coastal communities, towns, village, historic properties and stunning parks that are the pride of our county. Annapolis County is an ideal location to live, work and play.

The Customer Service Representative is a front-facing resident service role, responsible for accepting payments, preparing daily cash balancing, processing applications, and other administrative duties.

Qualifications and Expectations

Education: Preferably, candidates should have a certificate or diploma in accounting, business, finance, or a similar program.

Experience: Candidates must have a minimum of 1-2 years in a front-facing customer service role, ideally in an accounting or public sector environment.

Knowledge: Knowledge of municipal taxation and/or general accounting principles is an asset.

Requirements: Candidates must obtain a criminal records check to work for the Municipality of the County of Annapolis. This position will occasionally work outside of normal office hours, including evenings.

Core Competencies

Customer Service:



Ability to provide prompt and friendly service to residents.

Communication: Ability to communicate effectively, efficiently, and empathetically to members of the public and other Municipality departments.

Organizational Skills: Multitasking multiple requests, processing documents efficiently, and keeping the reception area orderly.

Technical Proficiency: Fluency with the Microsoft Office Suite and the ability to understand and utilize financial software.

A complete can be found HERE

Deadline for submissions: 4:00PM on September 18th, 2026

Please submit your application via our careers page: https://careers.risepeople.com/municipality-of-the-county-of-annapolis/en

Applications will not be accepted via Social Media (Facebook)

The County of Annapolis thanks all those for applying but only candidates selected for an interview will be contacted.

Statement of Intent: Our goal is to be a diverse and inclusive workforce representative of the communities we serve at all job levels. We encourage applications from Indigenous People, Persons of African Descent, Black/African Nova Scotians and other Racially Visible Persons, Persons Living with Disabilities, Gender Diverse Persons and members of other historically excluded communities. While we recognize the inherent difficulty of doing so, members of equity seeking communities are encouraged to self-identify in their cover letter or your resume.

We are committed to providing an inclusive and accessible workplace for all. Accommodations are available throughout the recruitment and selection process. If you require an accommodation at any stage of the process, please let us know through our email below.

[email protected]

(902) 532-0890

Municipality of the County of Annapolis

752 St. George St, PO Box 100

Annapolis Royal, NS B0S 1A0

www.AnnapolisCounty.ca

📌 Customer Service Representative (Hiring Pool) (Annapolis County)
🏢 Municipality of the County of Annapolis
📍 Annapolis County