Data Centre Technician

Location: London, ON

Employment Type: Full-Time, Permanent

Schedule: Monday–Friday | Flexible daytime schedule

On-Call: Rotational after-hours/weekend coverage with additional compensation

About the Opportunity

We are looking for a hands-on Data Centre Facility Technician to join a growing data centre operations team in London, Ontario.

This is an excellent opportunity for someone who enjoys working with physical infrastructure, equipment, cabling and facility systems and wants to build a career in a critical data centre environment.

The role is approximately 70–80% facilities/infrastructure focused , with the remaining 20–30% involving hands-on data centre and IT support. You will help keep the facility running safely and reliably while supporting client equipment and responding to operational issues.

This is not a traditional desk-based IT or network administration role . We are looking for someone who enjoys being hands-on, troubleshooting equipment, working with cabling and physically supporting the data centre environment.

What You'll Be Doing

- Conduct regular data centre walk-throughs to monitor equipment and identify potential issues.
- Monitor and respond to facility, environmental and infrastructure alarms .
- Troubleshoot mechanical and electrical issues and coordinate with contractors when required.
- Perform basic preventive and predictive maintenance on facility systems.
- Support operation and monitoring of HVAC, cooling, UPS, generators, switchgear and related infrastructure .
- Perform hands-on rack-and-stack activities , including installation and movement of servers and equipment.
- Install, move and troubleshoot copper and fibre cabling .
- Perform emergency cabling, patching and equipment connections.
- Support client remote-hands requests , including equipment reboots and basic hardware assistance.
- Coordinate new equipment installations within server rooms.
- Maintain data centre tools, cables, hardware and inventory.
- Support security, access control and health & safety requirements.
- Assist with generator inspections and other scheduled facility checks.
- Work with internal technology teams, contractors and clients to resolve issues.
- Maintain accurate facility documentation, drawings and maintenance records.




- Respond to trouble tickets and ensure issues are resolved within required service levels.

What We're Looking For The ideal candidate will have:

- Minimum 1 year of hands-on data centre experience preferred; exceptional candidates with less experience may also be considered.
- Practical experience with rack-and-stack, server installation and physical hardware .
- Strong hands-on cabling experience — candidates should be comfortable discussing and working with both copper and fibre .
- Understanding of single-mode vs. multi-mode fibre and common fibre connector types.
- Experience physically connecting and moving cables, equipment and peripherals.
- Exposure to data centre infrastructure monitoring/DCIM systems .
- Understanding of electrical, mechanical and environmental systems within a facility.
- Familiarity with UPS systems, generators, switchgear, HVAC, cooling systems and building management systems is an asset.
- Ability to read and understand electrical/mechanical drawings and single-line diagrams .
- Strong troubleshooting and problem-solving skills.
- Comfortable using hand tools and cabling tools.
- Strong attention to detail and ability to follow established procedures.
- Excellent communication and customer-service skills.
- Ability to work effectively with facilities, technology, contractors and client teams.

Important: Hands-On Experience Matters We are particularly interested in candidates who have actually performed the hands-on work , rather than candidates whose experience is primarily theoretical or desk-based.

For example, you should be comfortable explaining your experience with:

- Server rack installation and hardware
- Copper and fibre cabling
- Single-mode vs. multi-mode fibre
- Fibre connectors
- Physical troubleshooting
- Connecting equipment to NICs and peripherals
- KVM equipment
- Data centre facility systems

Candidates coming from data centre contractors,



large-scale data centre operators or similar critical infrastructure environments are encouraged to apply. Work Schedule & On-Call The regular schedule is Monday–Friday , with coverage required between approximately 8:00 a.m. and 5:00 p.m. Flexible start/end times may be available depending on operational requirements.

The role also participates in an on-call rotation to support critical data centre operations outside regular business hours.

- Weekday on-call coverage: approximately 5:00 p.m. to 8:00/8:30 a.m.
- Weekend on-call coverage: Saturday and Sunday
- Current rotation: approximately 3 weeks on / 3 weeks off
- 2 hours of pay per day while on call
- Call-outs paid at 1.5x overtime
- 4-hour minimum call-out , even when the actual intervention is shorter

Location Requirement The data centre is located in the south end of London, near Highway 401 . Because of the on-call requirements and response-time expectations, candidates should ideally live within approximately one hour of the facility .

Candidates relocating to the area may be considered, but relocation costs would be the candidate's responsibility .

Why Consider This Opportunity?

- Join a critical data centre infrastructure environment where your work directly supports business continuity and technology operations.
- Gain exposure to both data centre technology and facility infrastructure .
- Develop hands-on experience across electrical, mechanical, HVAC, UPS, generator, cabling and monitoring systems .
- Work in a collaborative setting alongside facilities and technology professionals.
- Opportunity to grow your technical career within a specialized and increasingly important industry.
- 3 weeks of vacation to start.
- Additional compensation for on-call and emergency call-outs.

Nice-to-Have Qualifications The following would be considered assets:

- Mechanical or electrical trade training/apprenticeship
- Electrical or mechanical service experience
- Building automation/control systems experience
- Access control/security systems experience
- CAD/drafting experience
- ITIL certification
- PMP/project management experience
- Experience in a critical infrastructure, telecommunications or large-scale data centre environment

📌 Data Centre Technician (Ontario)
🏢 Phase Consulting
📍 Ontario