Overview

We are seeking a dynamic and highly organized Dental Lead Admin to join our vibrant dental practice team. This pivotal role combines administrative expertise with leadership capabilities to ensure the smooth operation of our front office. As the Dental Lead Admin, you will oversee daily administrative functions, coordinate patient scheduling, and support clinical staff to deliver exceptional patient care.

Your energetic approach and attention to detail will help foster a welcoming environment for patients and staff alike, driving efficiency and excellence across all office operations.

Duties

- Manage the front desk operations, including greeting patients, answering multi-line phone systems, and directing inquiries with professionalism and enthusiasm
- Oversee appointment scheduling using dental practice management software such as Dentrix, ensuring optimal patient flow and minimal wait times
- Coordinate with dental clinicians and hygienists to facilitate smooth daily schedules and patient transitions
- Maintain accurate records using electronic medical records systems like Open Dental and Dentrix, ensuring compliance with privacy regulations
- Supervise administrative staff, providing training and support to uphold high standards of customer service and office efficiency
- Handle billing, insurance claims processing, and payment collections with precision and transparency




- Ensure all office procedures adhere to medical terminology standards and regulatory requirements for both dental and medical offices

Experience

- Proven experience in a dental office setting, preferably in a lead or supervisory role
- Strong familiarity with dental practice management software such as Dentrix; experience with Open Dental is a plus
- Solid understanding of medical terminology, electronic medical records, and insurance billing processes
- Prior experience as a dental receptionist or in a front desk administrative role within a healthcare setting
- Demonstrated ability to manage multi-line phone systems efficiently while maintaining a positive attitude
- Excellent organizational skills with the ability to prioritize tasks in a fast-paced environment
- Background in medical or dental office administration, including handling complex scheduling and documentation tasks

Join us as a Dental Lead Admin where your proactive approach will empower our team to deliver outstanding patient experiences. We value energetic professionals who thrive on creating organized, welcoming spaces that make a real difference in people’s lives. Pay: $30.00-$36.00 per hour

Benefits

- Dental care
- Extended health care
- On-site parking

Work Location: In person

📌 Dental Lead Admin (Vancouver)
🏢 East Abbotsford Dental
📍 Vancouver