Director, Customer Insights & Strategy (Toronto)

29 Aug

Hydro One

Toronto

29 Aug

Hydro One

Toronto

Hydro One in Toronto is seeking a senior leader to drive customer research and experience programs, building an integrated centre of excellence and guiding segmentation. You will deliver market research, develop segmentation models, and create tools to gauge customer behavior while partnering with marketing and operations.

This role emphasizes leadership, cross-functional collaboration, and a lasting impact on customer care within Ontario's largest electricity provider.

📌 Director, Customer Insights & Strategy (Toronto)
🏢 Hydro One
📍 Toronto

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