My name is Marian Babin, Director at FED IT, a recruitment firm specializing in permanent and contract placements for IT professionals. We are currently partnering with a growing professional services firm to recruit a Director, Microsoft 365 & Digital Workplace. Define and execute the Digital Workplace strategy aligned with business objectives.

Own the Microsoft 365, Copilot and Power Platform roadmap. Prioritize initiatives and drive continuous improvement across workplace technologies. Microsoft 365 & Collaboration Govern the Microsoft 365 ecosystem, including Teams, SharePoint, OneDrive and Exchange.

Identify and implement AI and automation opportunities that improve business productivity. Maximize the value of Microsoft Copilot and Power Platform across the organization.

Digital

Workplace & Service Management Oversee workplace services, including Windows endpoints, mobile devices, collaboration technologies and user access. Monitor service performance, user satisfaction and operational KPIs while driving continuous improvement.



Governance & Continuous Improvement Partner closely with Infrastructure, Cybersecurity and Business teams to deliver secure and reliable workplace services. 7 to 10+ years of experience in Digital Workplace, End User Computing, IT Service Management or Microsoft technologies.

Strong expertise with Microsoft 365, including Teams, SharePoint, OneDrive and Exchange Online.

Experience with IT Service Management (ITIL), incident management, service requests and SLA governance.

Experience with Microsoft Copilot, Power Platform or AI-driven workplace solutions. Exposure to Intune, Windows endpoint management and Apple device management.

Experience in skilled services, legal firms or highly regulated industries. Familiarity with Digital Employee Experience (DEX) platforms, knowledge management and self-service initiatives.

Experience measuring service performance through KPIs such as CSAT, adoption metrics and operational dashboards.

📌 Director, Microsoft 365 & Digital Workplace (Montreal)
🏢 Fed IT
📍 Montreal