Lead transformational changes in operational risk management as Director of Risk Quality Continuous Improvement at Manulife. Engage with business leaders and improve quality management programs within a hybrid work model.

The Canada

Operations 1st Line Risk and Controls team seeks a passionate and organized leader for this pivotal role. You will enhance risk frameworks and focus on quality measurement and improvement. The position requires collaboration with senior stakeholders and expertise in operational risk management. Key Responsibilities:

- Redevelop core risk management elements
- Drive quality management component design
- Assess business control environments and strategies
- Lead controls testing on high-risk transactions
- Monitor risk issues and conduct root cause analyses

Requirements:

- Bachelor’s in business, finance, or related field
- 10+ years of operational risk experience
- Proven leadership in team management
- Solid communication and presentation skills
- Excellent analytical and critical thinking capabilities

Bring your expertise to enhance operational processes and lead risk management initiatives at Manulife.

📌 Director of Risk Management at Manulife (Montreal)
🏢 Manulife
📍 Montreal