6+ years of experience in enterprise engineering, platform engineering, or senior technical support, preferably within financial services. ~ Hands-on experience deploying, configuring, supporting, and scaling enterprise AI/LLM products such as Microsoft Copilot, ChatGPT, Claude, Gemini, or Grok. ~ Strong expertise with Microsoft 365, Entra ID, Purview/DLP, Azure OpenAI, Microsoft Graph API, and Power Platform . ~ Strong Python, PowerShell, and automation/scripting skills with understanding of CI/CD practices. ~ Experience with AI security, compliance, access management, SSO/SCIM, audit logging, DLP, and responsible AI policies . ~ Solid experience troubleshooting complex Level 3 engineering issues, incident/problem management, RCA, and platform reliability . ~ Experience integrating M365, ServiceNow, identity platforms, connectors, and enterprise AI applications . ~ Ability to train and mentor Level 2/2.5 support teams , work with Microsoft/vendor engineers, and contribute to AI-agent automation for support and QA .

AI Usage Policy: Pacer Group uses AI to assist in screening applications.

📌 Engineer, Technology Deployment (Montreal)
🏢 Pacer Group
📍 Montreal