Overview

Reporting to the Executive Director, the Environmental Services Manager leads the maintenance, housekeeping and laundry functions across 105 Independent Living and 29 Type B Continuing Care Home suites (formerly DSL4D), ensuring the community is secure, well-maintained, clean and welcoming for residents, families and team members. The role oversees building systems, preventative maintenance, regulatory and fire safety compliance, environmental services staff, contractors and departmental budgets while supporting the effective day-to-day operation of the community.

Primary Job Responsibilities

- Plan, direct, supervise, and evaluate maintenance programs for HVAC, electrical, mechanical equipment, and all other building systems; personally perform, support, or coordinate maintenance, repairs, replacements, and new installations, as permitted by training, licensing, and applicable regulations.
- Perform minor emergency maintenance/repair duties i.e. electrical, mechanical, plumbing etc.; inspect quality of service delivery and ensure timely responses to resident requests.
- Perform routine building maintenance and upkeep, including painting, minor repairs, carpet and floor cleaning, snow removal, general landscaping, and other general maintenance tasks that do not require a licensed trade.
- Assist the Executive Director in negotiating, executing and renewing maintenance service contracts.
- Personally maintain pool cleanliness and manage appropriate pool chemical levels, in accordance with training and applicable regulations.
- Implement and maintain Health & Safety, Fire Safety and Emergency Management requirements for the community, including fulfilling the designated site fire safety responsibilities and ensuring applicable emergency procedures,



inspections and regulatory requirements are followed.
- Assist with receiving, ordering and storing supplies for the property.
- Lead and oversee housekeeping and laundry services, including cleaning and laundry schedules, service standards, quality assurance, supply requirements and timely response to resident needs.
- Hire, train, orientate, schedule, coach and evaluate department staff to ensure quality of work performed.
- Oversee payroll-related activities for the department team, including timecard review, approval of hours, tracking overtime and on-call work, and ensuring accurate and timely submission to payroll.
- Manage department financial administration, including purchase orders, vendor invoices, expense tracking, and budget monitoring to support accurate accounting and cost control.
- Set annual goals and objectives for the department, evaluate and report results; prepare annual budget for approval by Executive Director.
- Maintain records and maintenance contracts, ensuring proper follow-up and budget controls are in place.
- Be continually aware of, and maintain, the highest standards of professionalism by following the Company dress code and/or wearing the Company uniform.
- Enforce and adhere to all appropriate workplace regulations, compliances, legislation and Company policies and procedures.
- Attend staff meetings and mandatory training as required.




- Act as weekend Manager on Duty on a rotational basis; be available for emergency management situations.

Working Conditions

- Use of electrical equipment, sharp tools, and in potentially congested work locations.
- Walking, stretching and standing for periods at least 3 hours per day.
- Lift alone, up to 50 pounds.
- Pushing, pulling up to 50 pounds, unassisted.
- Bending, stooping on a regular basis.
- Exposure to fluctuating temperatures.
- Climbing ladders and stairs and able to work in confined spaces.

Who you are

- Completion of High School, and some post-secondary education in trades/building systems such as electrical, plumbing, HVAC, etc. would be an asset.
- Demonstrated knowledge and skills in building maintenance/HVAC systems, basic plumbing, electrical, minor painting and drywall repairs; pool maintenance training an asset.
- Sound leadership and organizational skills.
- Knowledgeable of the Environmental, Health and Safety regulations; Fire Safety Training for Vulnerable Citizens an asset.
- Computer proficiency (Microsoft Office).
- Good written and verbal English communication skills.
- Maintain valid Driver’s License.
- Must be able to provide a police check with vulnerable sector screen upon hire.
- Must be able to provide a record of immunization for TB test upon hire, and proof of Measles Vaccine if available.
- Must be able to provide a record of vaccination for COVID-19 (minimum 2 doses) upon hire.

Reasonable accommodation for applicants with a disability is available, upon request, for the interview process, and for other candidate selection methods. Pay: $65,000.00-$75,000.00 per year

Benefits

- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match

Work Location: In person

📌 Environmental Services Manager (Calgary)
🏢 Rocky Ridge Retirement Community
📍 Calgary