Drive IT operational excellence as an Expert Atlassian & ServiceNow Administrator at State Street. Focus on securing, optimizing, and enhancing enterprise service management platforms while collaborating with key stakeholders. We seek a dedicated individual with 7-10 years of experience in administration of Atlassian (Jira, Confluence) and ServiceNow.

You will ensure high platform availability, implement governance controls, and facilitate seamless workflows. Engaging with cross-functional teams, you'll leverage your insights to automate processes and improve user efficiency. Key Responsibilities:

- Lead administration of Jira Service Management and other Atlassian tools
- Design, maintain, and optimize workflows and automations




- Oversee compliance with security standards and audit requirements
- Create integrations with enterprise systems via APIs
- Monitor platform usage and performance metrics Requirements:
- 7-10 years of enterprise-level experience in platform admin
- Robust understanding of ITIL and ITSM methodologies
- Experience with security policies and access management
- Skilled in JavaScript, Python, and automation tools
- Bachelor's degree in Computer Science or related field Leverage your expertise to enhance service delivery and operational processes at State Street.

📌 Expert Atlassian & ServiceNow Administrator (Toronto)
🏢 State Street
📍 Toronto