Become a part of FortNine as an RV and Camper Customer Specialist. Use your experience to assist fellow enthusiasts in navigating order issues and technical questions effectively. This role requires a firm foundation in RV knowledge and the ability to communicate solutions clearly in both English and French.

As a full time advisor, you will operate independently, providing essential support without sales targets. Your day-to-day responsibilities will enhance customer satisfaction and retention as you help improve their journeys. Key Responsibilities:

- Serve as the go-to resource for RV and camper inquiries
- Manage customer issues with orders and compatibility questions
- Offer expertise on towing, hitches, and RV systems
- Collaborate with internal teams for service improvements
- Quickly navigate multiple systems while maintaining accuracy

Requirements:

- Direct RV or camper experience is mandatory
- 1+ years in e-commerce or customer service is preferred
- Bilingual proficiency in English and French
- Comfortable using various digital platforms for research
- Ambition for long-term stability and growth within the company

Share your passion for RVing and enhance customer experiences as you grow your career with FortNine.

📌 FortNine RV and Camper Customer Specialist (Montreal)
🏢 FortNine
📍 Montreal