Accent Inns Inc. is a BC-based hospitality company that is different in a valuable way. Our Spring 2026 Employee Survey showed that 96% of our employees are happy to work here, with a 100% participation rate!

We have two hotel chains: Accent Inns, where there is a rubber duck in every room, and Hotel Zed, where we rebel against the ordinary. Our latest venture is ROAR, our live-fire restaurant in Tofino, BC. We are searching for a General Manager (Temporary – Maternity Leave Coverage) to join our dynamic, totally unique and rebellious team in Kelowna, BC .

This role reports to Catinka Dekker, Regional Manager and is the primary source for inspirational leadership for our amazing crew of Ducks ‘n Rebels at our Kelowna location . You will take ownership of the entire hotel operation and collaborate with your Regional Manager, HR Business Partner and Supervisors to create enriching day-to-day experiences for your team and guests. This role is temporary, covering a maternity leave starting ASAP until October 2027.

We have been named one of Canada's Most Admired Corporate Cultures four years in a row. We received the Tourism Industry Association of Canada’s Business of the Year award for the outstanding growth of our business. We received Employer of the Year award from Tourism Canada Our owner and CEO, Mandy Farmer , was named Hotelier of the Year by Hotelier Magazine and RBC Women of Influence Entrepreneur of the Year.

We cover 100% of medical and dental premiums, PLUS you get free mental health benefits. Free nights at any of our hotels + discounts for your friends & family Live your Best Life fund (we’ll help pay for courses that’ll make your life better,



whether or not they’re related to your role with us) Executive leadership development and coaching And these are just a few!

The General

Manager is our hotel’s primary source for inspirational leadership. Supported by our extraordinary team at Rebel Base (that’s what we call our head office), you will take charge of the entire hotel operation enriching the day-to-day experience for our guests and employees. You ensure the on-going profitability of the hotel and collaborate with our internal experts to secure your future business success.

The General

Manager embodies and demonstrates our core values of: Be Real, Have Fun, Make Everything Better and Have Each Other’s Backs. Work closely with Catinka (your Regional Manager) to learn the ins and outs, history of the team, and current challenges and successes of the Kelowna property. Meet the Finance team to learn current practices for tracking and managing your budget for Kelowna.

Take ownership of the day-to-day scheduling and management of the hotel. Meet with Laura (your HR Business Partner) to run through GM responsibilities around performance management, leadership, and HR procedures. Take over any recruitment needs for the hotel and learn our process for hiring and interviewing. to maximize revenue and labor for your hotel.





Reviewed financial information and reports for the hotel and identified areas of opportunity Taken complete ownership of the recruitment process for your hotel. Developed trusting relationships with your fellow GMs across other interior hotels. Ensured client satisfaction and reviews are strong for your hotel.

Provided ongoing training, coaching and development for all team members and helped them find paths to sustainable success. Identified and helped organize events that foster an environment of inclusion and FUN! Participated in community events Developed a routine of frequent property walks and room checks to ensure a high standard of cleanliness and that our building and guest rooms are in outstanding working condition.

Developed a strategic plan for your hotel that plays into the larger organizational goals with a focus on revenue and people development. Ensuring repeat business and customer loyalty. Reviewed and audited all labour budgeting and forecasting to ensure the hotel is operating with the right balance of service and profitability.

Partnered with your HR Business Partner for compensation review cycles and performance planning and reviews. Implemented and championed new and updated policies and procedures from the Operations and P&C; teams and shared all feedback from the team. This exciting role will be key to the continued success of Hotel Zed Kelowna.

You will have a unique opportunity to build upon an amazing foundation and position Hotel Zed as the place to be in Kelowna, and create a ripple throughout the local community.

Please note: weekend availability is required (days scheduled based on business needs). #

📌 General Manager (Maternity Leave Coverage) (Kelowna)
🏢 Hotel Zed
📍 Kelowna