As one of Canada’s leading commercial real estate services firms, we are driven by our mission to accelerate success for our people, clients, and communities. Don’t just take our word for it – we’ve been recognized as a top employer on a number of prestigious lists, including Best Workplaces in Canada, Best Workplaces for Women, Best Workplaces with Most Trusted Executive Teams, among others. This position is for a General Manager for Retail, based in Hamilton, Ontario.

The General

Manager will have overall responsibility for a portfolio of retail assets in the Hamilton area. Working in close partnership with our clients, ownership, and on‑site teams, this role is accountable for maximizing income performance and enhancing long‑term asset value through proactive, strategic, and innovative management initiatives.

The General

Manager will provide strong leadership across all aspects of operations, financial performance, tenant experience, and risk management, ensuring the asset is operated to the highest standards of excellence. This role requires a forward‑thinking leader who can balance day‑to‑day operational rigor with long‑term strategic planning, delivering measurable results while fostering strong relationships with tenants, stakeholders, and service partners. Provide overall leadership and accountability for the operational, financial, and strategic performance of retail properties, ensuring alignment with ownership objectives and service excellence standards.

Lead, coach, and develop a multidisciplinary property management team, fostering a cooperative, high‑performance culture with a focus on client service, professional growth, and succession planning. Oversee operating and capital budgets, revenue, expenses,



and financial reporting to enhance long‑term asset value and maintain market competitiveness. Serve as the primary point of contact for Asset Managers and Owner Representatives, ensuring clear communication on performance, operations, capital initiatives, staffing, and tenant relations.

Ensure the property is maintained and operated to the highest standards, including life safety, preventative maintenance, regulatory compliance, and risk management. Oversee vendor and consultant relationships, including procurement, contract negotiation, performance management, and risk mitigation. Lead sustainability and ESG initiatives, driving continuous improvement in energy efficiency, emissions reduction, water usage, and waste diversion.

Other duties as necessary to support the effective management, performance, and reputation of the property and Colliers. Minimum 10 years of progressive experience in commercial real estate, including at least 5 years in a senior property management leadership role. Demonstrated ability to provide strategic leadership, drive innovation, and deliver results in a complex asset environment.

Professional designations such as CPM, RPA, or LEED GA are considered an asset. Strong financial, organizational, and project management skills, with the ability to manage multiple priorities and meet deadlines without compromising quality. Excellent communication, presentation, and interpersonal skills, with experience coaching and developing teams.

Working knowledge of real estate law, lease structures,



and commercial tenancy. Advanced proficiency in Microsoft Office;

experience with Yardi Voyager is considered an asset.

Innovative projects: Work on cutting‑edge initiatives that shape our communities, drive our growth, and make a tangible impact. Advance your career and achieve your goals with industry‑leading training and development programs. Enjoy a comprehensive and flexible benefits package along with competitive compensation that rewards your contributions and supports your well‑being.

Diversity, Equity & Inclusion: Our robust North American Diversity & Inclusion Program features eight Employee Resource Groups (ERGs), where you can connect, learn, and contribute to a diverse and supportive community.

Global network: Join a global team of 24,000 professionals across 70 countries, where you'll expand your network and learn from experts in a dynamic international community. Applicants must be currently authorized to work in Canada on a full‑time basis. Colliers is an equal opportunity employer and values diversity in its workforce.

Colliers encourages applications from all qualified individuals and will accommodate applicants' disability‑related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability‑related accommodation to participate in the recruitment process, please contact the recruitment team by email at [email protected] people are passionate, take personal responsibility and always do what’s right for our clients, people and communities. What’s more, our global reach maximizes the potential of property, wherever our clients do business.

All decisions are made by our talent acquisition team. #

📌 General Manager | Retail (Canada)
🏢 Colliers International
📍 Canada