Lead impactful service delivery initiatives as the Global Operations Principal at Equinix. Focus on process optimization and operational readiness to enhance global service capabilities. Equinix is seeking a Principal to drive operational excellence within its Global Operations framework.

You will play a critical role in standardizing processes and collaborating with diverse teams to implement scalable solutions. Strong analytical skills and a technical acumen for operations will be essential to your success. Key Responsibilities:

- Drive improvements in service delivery processes
- Identify and solve operational challenges
- Work with product teams for effective service design
- Develop and manage service delivery documentation
- Lead cross-functional projects to successful completion

Requirements:

- Bachelor's degree and 10+ years in service delivery or business analysis
- Robust leadership in cross-functional initiatives
- Experience with Lean Six Sigma and process mapping
- Excellent stakeholder management and communication skills
- Knowledge of data center or technology operations

Join Equinix to influence global operations and advance customer-focused service delivery.

📌 Global Operations Principal at Equinix (Toronto)
🏢 Equinix
📍 Toronto