ABOUT US

Speed Mechanics & Continuum Health Centre is Victoria’s leading integrated performance facility- where athletes, active adults, and community members train, recover, and thrive. We combine high-performance strength & conditioning with a multidisciplinary health clinic, all under one roof.

We acknowledge with gratitude that our work takes place on the traditional lands of the WSÁNEĆ (Saanich) and Lekwungen (Songhees) Peoples, and we welcome athletes and individuals of all backgrounds into our space.

This full-time position is designed for a friendly and organized individual who wants to grow their career in an energetic, health-focused environment.

You’ll be a great fit if you are:

✔ Outgoing and love engaging with people

✔ Friendly, approachable, and naturally supportive

✔ Someone who enjoys solving problems and helping others

✔ Interested in fitness, health sciences, performance, or clinical environments

This role is highly people-focused, you’ll help create positive experiences for our athletes, members, and patients every day.

THE ROLE

We’re looking for a full-time team member who can work 30-40 hours per week

Shifts dependent on business needs but may include:

- Weekdays: 9am-5:00pm
- Mornings (occasional): 6am-2:00pm

WHAT YOU’LL DO Member & Client Experience

- Warmly greet clients, athletes, parents, and patients as they arrive
- Answer questions, provide support, and ensure everyone feels welcomed
- Give new members tours and guide them through their first visit
- Respond to phone calls and emails and direct messages appropriately

Operational Support
- Help manage client check-ins, bookings, and payments using Kilo & JaneApp
- Assist with administrative steps for both the gym and clinic
- Ensure member accounts and waivers are set up correctly




- Support coaches and practitioners with smooth day-to-day operations
- Update programming information & class schedules
- Assist with training new team members

Facility Care
- Keep the gym and clinic clean, tidy, and professional
- Assist with opening/closing duties depending on your shift

WHO YOU ARE We’re looking for someone who brings energy and positivity to every interaction. Prior gym or clinic experience is a bonus, but we will train you. What matters most is a proactive attitude and a desire to grow.

You’re likely a great fit if you:

- Enjoy talking to people and making them feel at home
- Are friendly, upbeat, and comfortable approaching others
- Stay calm and helpful when problem-solving
- Can roll with changes and handle busy moments
- Are reliable, on time, and take initiative
- Enjoy working both independently and as part of a team
- Proactive when you see opportunities for improvement
- Keep yourself organized and maintain strong attention to detail

QUALIFICATIONS
- Customer service experience (any industry)
- Experience in a gym/clinic/rec centre is helpful but optional
- Comfort with computers and learning software
- POS/cash-handling experience is an asset
- Valid First Aid / AED / CPR certification, or willingness to obtain

BENEFITS

- Experience in both high-performance sport and clinical health settings
- In office parking
- Supportive and fun team environment
- Opportunities for future growth in operations, or clinic admin
- Group benefits after 3 months

READY TO JOIN OUR TEAM? If you’re enthusiastic, friendly, and excited to make a positive impact on athletes and community members, send in your application now.

Pay: $18.25-$21.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits

- Extended health care
- On-site parking

Work Location: In person

📌 Gym Attendant and Customer Service Rep (Victoria)
🏢 Speed Mechanics Sports Performance u0026 Consulting
📍 Victoria