Shape the future of product development at Lightspeed as a Staff Technical Program Manager. This foundational role empowers you to craft a unified execution model enhancing collaboration across various teams. In this role, you will own the PDLC framework, developing a shared execution model that fosters collaboration between Product, Engineering, and Design teams.

Establish vital metrics to provide leadership with a transparent view of project progression and potential bottlenecks. You will also spearhead AI integration, defining human accountability and accelerating project delivery. Key Responsibilities:

- Create a PDLC execution model spanning all products
- Develop metrics offering holistic project visibility
- Drive the adoption of frameworks across teams




- Collaborate on defining roles of humans and AI
- Regularly assess and update the operational model

Requirements:

- Experience creating effective delivery frameworks
- History of leading operational changes across functions
- Skill in building measurement systems from vague data
- Experience with AI's role in delivery improvement
- Strong communication for senior stakeholders

Lead the charge in defining the future of Lightspeed's operational excellence through cutting-edge frameworks and metrics.

📌 Innovative Technical Program Manager Role (Toronto)
🏢 Lightspeed Commerce
📍 Toronto