A Day in the LifeWe are looking for a part time Flex Service Representative with a passion to drive customer satisfaction through providing outstanding service. If this is you and you’re ready for your next destination then you have cruised to the right spot!Job DescriptionWage is $18.00 per hourThe Flex Service Representative consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receive world class customer service and sales support. They will also assist with vehicle movements (when needed).What You’ll DoResponsible for processing rentalsCollaborates with the wash bay staff to ensure the vehicles are ready for customersPro-actively markets and sells additional products and services marketed by the company from time to time, including but not limited to, options to waive customers responsibility of damage, fuel options and upsells.Engages and communicates with customers and resolves inquiries and issues in a clear, polite, and professional manner in person or on the telephone, including answering telephone calls, booking, confirming and/or cancelling reservations for customers.Maintains and updates rental agreement files; contacts and notifies customers of overdue rental vehicles,



inquires expected date of return; processes rental extensions and updates computer and credit card authorizations; closes rental agreements and completes billing to customers.Adheres to all company policies and procedures.Reconciles fleet at the end of the day and as necessary to ensure that all vehicles are accounted for and reconcile other Hertz assets.Assist with vehicle movements (drive and park vehicles on-lot as needed)What We’re Looking ForHigh School Diploma or equivalent requiredMust be 20 years of age or olderA valid driver’s license is required.Strong computer skills and multitasking skills are needed.Adaptable and adaptable; ability to work effectively in ambiguous situationsExcellent verbal and written communication skillsResults driven, ability to make decisions and help solve problemsAbility to work under minimal supervision with a goal-oriented mindset.What You’ll GetUp to 40% off the base rate of any standard Hertz RentalPaid Time OffMedical, Dental & Vision plan optionsRetirement programs, including Pension employer matching.Employee Assistance Program for employees & familyPerks & Discounts – Theme Park Tickets, Gym Discounts & moreAbout UsThe Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.#J-18808-Ljbffr

📌 Flex Service Representative - $18 An Hour - Part Time (Montague)
🏢 Hertz
📍 Montague